Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Shopping Inc (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://theshoppinginc.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@theshoppinginc.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@theshoppinginc.com
This is the best hair removal spray I've ever tried!! Super convenient, works perfectly well and makes my skin feel super soft and smooth, love it! Now that it's bikini season, I have every confidence to feel hairless and sexy!
Perfect for the Summertime! Nice and easy to use, and most importantly without any irritation or redness as I have sensitive skin. Smooth skin for life! Thank you!
I think this product is amazing! My legs have never felt so soft before and it does a great job in removing hair. You just have to make sure that you spray it where you want the hair removed because if you don't, obviously, hair will still be there. For this price, it is very worth it and 1 bottle can last for many months! I highly recommend this.
Noticed big difference right away and it's amazing. Fantastic product! I love the spray aspect of it, goes on very easy and washes off easy. The only thing I would recommend is that you wait at least 10 minutes to see the flawless outcome. I was pleased with the results! Try it and you won't regret it!
Wow! This product is actually working. I'm already seeing great results just from the first usage. It's useful not just for summer, but all year round! I feel so satisfied with this product and loving it so much. I really recommend it to everyone.
Just used this on my legs, I'm impressed. I went about 2-3 months without shaving my legs and tried this product on super coarse Hispanic hair. Usually doesn't work on my legs but this product did. Bravo!
I am delighted with this product!! It works as it says it does! I'm still early in the process of using it, but I saw results almost immediately. There are no words to describe the peace of mind and the freedom that this product has given me. Thank you so much to the inventor of this fantastic product!!! I wish you every success -- and please don't stop making it!
This is the only hair remover I can use. It's great on sensitive skin as long as you get the timing down right. Great product!
I absolutely hate shaving anything. But getting majority of my body waxed is pretty expensive. The first time I ever shaved my legs in high school I used this, it worked so I decided to give it a go again. Loving the results once again, gonna hit the beach in my bikini soon!
Thank you!!! Really like the product, bought it twice already.
I used this spray and I was so amazed. Works as advertised. This stuff works like a charm! I tested on the leg first to make sure I didn’t have a reaction. It worked perfect, am so happy with product and I do recommend it!
I bought this for this summer! I think it is very easy to use compared to razor hair removal. Now my skin is smoother and hair is gone forever :)
I have never used hair removal sprays before. This thing is amazing!! Really! After wiping, the skin is smooth, silky, moisturized, soft and supple. No hair anymore! No burning! No redness or tenderness! No allergic reactions! ! Just beautiful and smooth skin.
Excellent! Everything works, the smell resembles cucumber cream, very pleasant.
Corresponds to the description. Excellent product and good seller. I highly recommend!
I bought this just to try it out. I didn’t have any expectations at all actually because I have tried too many products，but OMG this does work! I have been trying for over a week and I started noticing how smooth my skin is. I will need to buy more to stock up this summer season.
This product works really good, I'm a woman battling embarrassing facial hairs and has tried every kind of product till I came across this one. It's not only reducing the hair growth but is also preventing the unsightly bumps after shaving.
Really like the product. Bought it for the 2nd time! Recommend to all women. The result is great!
Very useful! My legs are sooo pretty. Thank to the store!
Hair removed well with no irritation caused, the skin is soft and no redness at all. Recommend this wonderful spray!
I'm so glad I got this. So much better than shaving. Looks like it will last at least two months if used every week or so. I mostly use for facial hair because, beards on women is just not cool at all. Now I feel sexier!
Amazing product not just for summer, but all year round! I like my face and body to be flawlessly hairless all the time, thank you!
The effect is amazing and impressive. Finally, won't be tortured by the hair at underarms any more. It enables me to remove the hair in a short instant. After using it for several times, I have found that the skin under the arm feels smooth and tender. As a result of it, it makes me feel more confident in public and when I wear sleeveless tops.
Very tender smooth feel after use, love that it’s not a harsh chemical scent. I’ve noticed how hairs got softer and thinner, also grows slower. This is a keeper for sure!
It doesn't irritate the skin with 8 minutes of usage, feels smooth. Efficient product, I highly recommend.
My wife loves this hair remover! She has very sensitive skin and almost everything she has tried ends up breaking her out with bumps all over her skin or making her skin look sunburned! But this spray does what it's supposed to do and leaves her skin so soft and smooth! This product is definitely a lifetime keeper for her!
I have been using this for some time and have been impressed with how amazingly well it works, deserves a 10/10!
Works so well! I wish it came in a bigger bottle, but will have to purchase a few bottles for now. There is no need for me to go to a waxing salon anymore, this is so much more worth it in the long run!
Good product, would purchase again.
The hair on my arm is a little long. I used other products before and it grows repeatedly. A friend recently recommended this product. After using it for a period of time, I found that it is really not too long anymore, and it has become thinner and softer. It really surprised me. I will continue to use it for sure.
Product has a nice smell. Did not irritate my skin and leaves it smooth. So far I like it, it's perfect for me. Good alternative to laser hair removal, saves me alot of money!
This hair removal spray is definitely what I have been wanting for a long time. The price and quality is good, it's a good helper for people with fast hair growth. Helps my skin to be so much smoother as well.
It arrived in great condition and packaged well. I use it mostly on the underarms and legs, and the results are awesome. No irritation and skin feels smooth to the touch, am thankful to have purchased the right product!
Great summer spray for hair removal, feels like a god-send for all we hairy women out there! haha. Amazing results, thank you so much!!
Works perfect and keeps my skin smooth with no redness thereafter, I highly recommend!